Shipping policy

Shipping Policy

At Big Boatin, we work to get your marine gear to you as quickly and reliably as possible.

Order Processing

Orders are processed after payment has been successfully completed. Processing times may vary depending on product availability, manufacturer, distributor, and fulfillment location.

Orders placed on weekends or holidays may begin processing on the next business day.

Shipping Times

Standard orders typically arrive within 3–7 business days after processing.

Delivery times are estimates and may vary based on product availability, destination, carrier delays, weather conditions, and supplier or manufacturer processing times. Oversized, freight, hazardous, special-order, or manufacturer-direct products may require additional delivery time.

Multiple Shipments

Big Boatin works with multiple manufacturers, distributors, and fulfillment partners.

Because of this, an order containing multiple products may arrive in separate packages and at different times. You may receive more than one tracking number for a single order.

Shipping Charges

Standard shipping within the United States is $9.99 for orders under $100 and free for orders of $100 or more.

Certain oversized, heavy, hazardous, freight, special-order, or manufacturer-direct products may have different or additional shipping charges. Any applicable shipping charges will be displayed at checkout when available.

Tracking

When tracking information is available, it will be provided after the order ships.

Please allow time for carriers to update tracking information after a shipping label is created.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information.

Please contact Big Boatin as soon as possible if you discover an error in your shipping address. Once an order has entered fulfillment or shipped, we may not be able to change or redirect it.

Additional shipping charges resulting from an incorrect or incomplete address may be the customer's responsibility.

Damaged Shipments

Please inspect packages and merchandise upon delivery.

If an order arrives damaged, retain the merchandise, original packaging, and shipping materials and contact Big Boatin as soon as possible. Photographs or other documentation may be required to process a shipping or damage claim.

Lost or Delayed Packages

Carrier delays can occasionally occur due to weather, transportation disruptions, high shipping volumes, or other circumstances outside our control.

If your tracking information indicates a problem with delivery, please contact us and we will assist with determining the appropriate next steps.

Special and Oversized Products

Certain marine equipment may require freight delivery or special handling. Additional shipping requirements will be communicated when applicable.

Contact Us

For questions regarding shipping or an existing order, please contact Big Boatin using the contact information provided on our website.

Big Boatin
Great Lakes rooted. Built for boaters.